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Category: Dental Practice Management

What can increase productivity in a dental office? With this question in mind, we share helpful advice and best practices from our team and from experts in the field on topics such as how to run a successful dental office and general tips for dental practice management.

Motivation in the Workplace
Human Resources

Motivation in the Workplace

Jennifer Thul Jennifer ThulFebruary 28, 2014February 25, 2014
If it was easy, everyone would do it! How awesome it would be if every task we are responsible for truly was easy? If little to no effort was required...
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Love and Dentistry
Dental Practice Management

Love and Dentistry

Darren Kaberna Darren KabernaFebruary 14, 2014February 11, 2014
As I was sitting here thinking about Valentine’s Day and dentistry I decided to write about Passion vs Enthusiasm.  Whether you are thinking about your dental office or your sweetie,...
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Public Relations: It’s Not Just for the Big Guys
Dental Practice Management Dental Practice Marketing

Public Relations: It’s Not Just for the Big Guys

Alex Nozdrin Alex NozdrinFebruary 10, 2014February 10, 2014
If you believe you’ve got a good story to tell, we’d like to hear it. In fact, there are a lot of people in your community who would like to...
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Dental Practice Management

Strategies to Reduce Broken Appointments and No-Shows

Kimberly Brozovich Kimberly BrozovichFebruary 6, 2014January 28, 2014
As I review my clients’ practice goals for 2014, one goal that continues to be mentioned is reducing broken appointments and no-shows in the practice. In order to achieve the...
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Dental Practice Management

Why People and Businesses Fail to Reach Their Goals

Darren Kaberna Darren KabernaJanuary 29, 2014January 15, 2014
As we start the new year, many people have already set new goals and some have already stopped pursuing them. Have you ever wondered why? The most common illustration of...
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Grow Your Practice Through Professional Development
Human Resources Professional Development

Grow Your Practice Through Professional Development

Mahlia Matsch Mahlia MatschJanuary 24, 2014January 24, 2014
As a leader in your practice, whether you’re an office manager or dentist, one of your key responsibilities is to continually develop the individuals on your team. Intuitively we recognize...
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Dental Practice Management

A Fresh Start in 2014

Kathleen O'Donnell Kathleen O'DonnellJanuary 9, 2014January 8, 2014
A fresh start for the New Year – who doesn’t love a chance for a fresh start?  Well now is your opportunity for you and your dental team. I’m not...
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Start with the Vision
Human Resources

Start with the Vision

Mahlia Matsch Mahlia MatschDecember 30, 2013December 30, 2013
Here we are again … the onset of 2014 is near and we are excitedly awaiting the infamous “ball drop” to ring in the New Year! The start of a...
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4 Steps to Problem Solving
Human Resources

4 Steps to Problem Solving

Jennifer Thul Jennifer ThulDecember 27, 2013December 26, 2013
Most of our days are consumed by problem solving and decision making.  We encounter problems at work and in our personal lives.  It could be a problem with a co-worker,...
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Dental Practice Management

7 Easy Steps to Success by Developing Integrity Within Your Dental Practice

Darren Kaberna Darren KabernaDecember 18, 2013December 17, 2013
I often get questions from people about what others are doing to become more “successful” and how they are achieving their goals in attaining success. Here are 7 easy steps...
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Leadership Revolution: Holding Fast to a Standard of Excellence
Dental Practice Management Professional Development

Leadership Revolution: Holding Fast to a Standard of Excellence

Cathy Jameson Cathy JamesonDecember 12, 2013December 9, 2013
When the leader of an organization begins to accept less than the best, the standard is lowered. Whether that acceptance of less than the best is for the performance of...
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Dental Practice Management Eaglesoft

Sometimes it’s not what you say, it’s where you say it

Bete Johnson Bete JohnsonDecember 10, 2013December 9, 2013
When presenting treatment recommendations and the cost of care, helping patients understand the value of the dentistry and their payment options and obligations is important. As important is presenting that...
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Standing Out from the Competition: Hiring Tips and Best Practices
Human Resources

Standing Out from the Competition: Hiring Tips and Best Practices

Mahlia Matsch Mahlia MatschNovember 22, 2013November 19, 2013
Like many dental practitioners out there, you undoubtedly realize the importance of having a skilled team in place. From assistant to office manager, the knowledge, dedication and engagement of your...
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3 Ways to Boost Sales of Elective Services
Dental Practice Management Dental Practice Marketing

3 Ways to Boost Sales of Elective Services

Alex Nozdrin Alex NozdrinNovember 15, 2013September 17, 2015
One of the great joys of my job here at RevenueWell is getting the opportunity to personally connect with dentists when I travel. Outside the conference hall, when people are...
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’Tis the Season: 5 Ways to Stay Productive with Marketing During the Holidays
Dental Practice Management Social Media

’Tis the Season: 5 Ways to Stay Productive with Marketing During the Holidays

Misty Clark Misty ClarkNovember 11, 2013November 8, 2013
Holiday season is upon us. Since it isn’t the best time of the year to launch brand new marketing efforts, it is a good time of the year to prepare...
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Eaglesoft Webinar: Year-End Wrap-Up
Dental Practice Management Eaglesoft Industry Events

Eaglesoft Webinar: Year-End Wrap-Up

Lois Banta Lois BantaNovember 5, 2013November 6, 2013
How well do you analyze the available dental benefits of your patients? We know the patient probably isn't vigorously reviewing their policy details, so they may not even know they...
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4 Ways to Deal With An Unhappy Patient
Human Resources Patient Experience

4 Ways to Deal With An Unhappy Patient

Jennifer Thul Jennifer ThulOctober 23, 2013June 21, 2018
Dealing with an unhappy patient can be both humbling and frustrating at the same time. Depending on the situation, you may be feeling empathy for them as they vent their...
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How Consumer Behavior Impacts Case Acceptance
Dental Practice Management Practice Growth

How Consumer Behavior Impacts Case Acceptance

Darren Kaberna Darren KabernaOctober 16, 2013October 17, 2013
Have you ever wondered why some patients say yes to treatment and others don’t? This question has been on the minds of practicing dentists since the inception of dentistry. So what is...
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All Together Now: Tips to Improve Employee Engagement
Human Resources

All Together Now: Tips to Improve Employee Engagement

Mahlia Matsch Mahlia MatschSeptember 27, 2013September 26, 2013
Is your staff as engaged as you would like them to be? Are they energetic and excited when they walk through your office doors in the morning? Will they greet...
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AADOM 2013 Conference Recap
Dental Practice Management Industry Events

AADOM 2013 Conference Recap

Kim McQueen Kim McQueenSeptember 24, 2013September 25, 2013
It’s hard to believe that another AADOM Conference has come and gone.  This year’s conference, the 9th Annual, was held in Orlando Florida, September 19th – 20th, and was the...
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Are you “marketing” or marketing? A HIPAA fine print review
Dental Practice Management Dental Practice Marketing

Are you “marketing” or marketing? A HIPAA fine print review

Alex Nozdrin Alex NozdrinSeptember 23, 2013September 23, 2013
Back in July, we wrote about HIPAA and HITECH compliance as it relates to automatic patient communications, and discussed how software tools like RevenueWell adhere to these regulations. The deadline...
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Dental Practice Management Human Resources Practice Lifestyle

Build Trust in Your Team

Kathleen O'Donnell Kathleen O'DonnellSeptember 19, 2013September 16, 2013
As dental management advisors and coaches, we all too often hear from dentists “I don’t know what she’s doing up at the front desk” or “I don’t know what they...
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The Importance of a Positive Attitude
Dental Practice Management Practice Lifestyle

The Importance of a Positive Attitude

Darren Kaberna Darren KabernaSeptember 18, 2013September 17, 2013
Sometimes, attitudes can build monuments. My job is to help doctors and their staff members improve their dental practices. In the past 15 years I have visited well over a...
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Dental Practice Management Practice Finance Practice Growth

Refinancing Existing Debt to Generate Cash Flow

Jennifer Diaz-Fielding Jennifer Diaz-FieldingSeptember 17, 2013August 28, 2013
If you’re like most of us, the very idea of refinancing your debt in the midst of a busy career and home life is enough to give you heart palpitations!...
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Eaglesoft Tip: Quick Report Batches
Dental Practice Management Dental Technology Eaglesoft

Eaglesoft Tip: Quick Report Batches

Jenny Allen Jenny AllenSeptember 10, 2013September 3, 2013
Ah reports! Is there any topic more fun than this one? You might think I’m being sarcastic but I’m typing this right now with a huge smile on my face...
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HIPAA Business Associate Agreement Update
Dental Practice Management Patterson Technology Center

HIPAA Business Associate Agreement Update

Adam Stone Adam StoneSeptember 6, 2013September 6, 2013
As we mentioned previously, the U.S. Department of Health and Human Services announced updates to the HIPAA Privacy, Security and Breach Notification Rules. These updates were published in a new...
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Dental Practice Management Dental Technology Eaglesoft Practice Lifestyle

Gaining Time through Technology Implementation

Mary Beth Swift Mary Beth SwiftAugust 29, 2013August 28, 2013
The successful implementation of technology in the dental office has been a game changer for many dental office administrators including myself. Our office is a fully digital (chartless) office, run...
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A Bad Online Review – Can We Get it Removed?
Dental Practice Management Dental Practice Marketing Patient Experience Practice Growth

A Bad Online Review – Can We Get it Removed?

Alex Nozdrin Alex NozdrinAugust 26, 2013August 28, 2013
With millions of consumers looking for dental services online, and with more and more information popping up on their screens every time they hit “Search,” your prospective patients are, predictably,...
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Today’s Dental Office: Enhanced with Technology
Dental Practice Management Dental Technology Eaglesoft Practice Lifestyle

Today’s Dental Office: Enhanced with Technology

Mary Beth Swift Mary Beth SwiftAugust 22, 2013August 28, 2013
In the dental office museum of my mind, I have exhibits of pegboard accounting systems, color-coded appointment books, recall postcard with an index card file by month system, statements with...
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Breaking Down Communication Barriers
Human Resources Professional Development

Breaking Down Communication Barriers

Jennifer Thul Jennifer ThulAugust 21, 2013August 28, 2013
There are many definitions to the word “barrier”, three to be exact per the Merriam-Webster dictionary. But, if I were to sum them up with one word, I would choose...
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