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Off the Cusp

Off the Cusp

Dental industry news, trends and information from Patterson Dental.

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Business of Dentistry

The Path to Patient Trust

Business of Dentistry

Is Your Teledentistry Solution HIPAA-Compliant?

Business of Dentistry

Patient-Led Financing: Getting Patients to “YES”

Dental Practice Management Practice Growth

Building a Practice Around a Vision of Superior Patient Care

Dental Office Education Dental Products Patterson Dental

Savings Delivered Right to Your Door

Mike Smurr Mike SmurrDecember 13, 2012November 25, 2013
At Patterson Dental, one of the ways we help you enhance the patient experience and practice lifestyle is through our array of publications such as Patterson Today and ONtarget. Each...
Dental Products Dental Technology Patterson Advantage Patterson Dental Practice Finance

PattersonDental.com for the End of the Year

Suzanne Kump Suzanne KumpDecember 12, 2012
As Jenny pointed out yesterday, the Patterson Technology products are excellent in helping you get ready for the end of 2012. Did you know PattersonDental.com also has some helpful tools...
Eaglesoft End-of-Year Processing
Dental Office Education Dental Technology Eaglesoft Patterson Technology Center

Eaglesoft End-of-Year Processing

Jenny Allen Jenny AllenDecember 11, 2012
I really can’t believe I’m already writing about End-of-Year (EOY) processing! It feels like only yesterday I started the Eaglesoft Tip of the Month and here I am, now posting...
Dental Practice Marketing Social Media

Social Icons

Kristen Albrecht Kristen AlbrechtDecember 10, 2012
“Like us on Facebook.” “Follow us on Twitter.” As more and more dental offices start integrating social media into their practices, these phrases are being incorporated into almost every other...
Meet the CEREC Guy
CAD/CAM CEREC Dental Equipment Dental Technology Dentsply Sirona Patterson Dental

Meet the CEREC Guy

Josh Killian Josh KillianDecember 7, 2012December 7, 2012
If you’ve been to a national CEREC conference in the past 15 years, you’ve likely seen Rich Lake, though you might not have known who he is. Rich is Patterson’s...
The Root of It: 2013 Edition
Dental Office Education Dental Practice Management Dental Practice Marketing Human Resources Partner Organizations Patient Education Patterson Dental Practice Growth Practice Lifestyle Professional Development Social Media The Root of It

The Root of It: 2013 Edition

Kristen Albrecht Kristen AlbrechtDecember 6, 2012
At the beginning of this year, we kicked off a blog series called The Root of It. This series allows you (and all of your great insights) to be featured...
Patterson Dental LinkedIn Page
Dental Office Education Dental Practice Marketing Patterson Dental Professional Development Social Media

Patterson Dental LinkedIn Page

Christian Plewacki Christian PlewackiDecember 5, 2012October 6, 2017
As many have experienced firsthand, the social media platform known as LinkedIn is a fantastic professional networking tool. LinkedIn members can build a robust online community of colleagues, business partners...
Sirona at the Greater New York Dental Meeting
CAD/CAM CEREC Dental Equipment Dental Products Dental Technology Dentsply Sirona Partner Organizations Patient Experience Patterson Dental Patterson Technology Center Practice Growth Social Media

Sirona at the Greater New York Dental Meeting

Jennifer Martin Jennifer MartinDecember 4, 2012
Fresh off the Greater New York Dental meeting, I’m struck by one theme: CEREC Omnicam is so approachable and easy to use, even a child can image with it. Of...
Grow Your Practice By Networking On Facebook
Dental Practice Marketing Patient Experience Practice Growth Practice Lifestyle Professional Development Social Media

Grow Your Practice By Networking On Facebook

Rita Zamora Rita ZamoraDecember 3, 2012
Once you make the decision to use Facebook for your practice, the next steps are to learn how to use it well. In addition to interacting with patients, there are...
December Events
CAD/CAM CEREC Dental Office Education Dental Technology Partner Organizations Patient Education Patterson Dental Practice Growth Practice Lifestyle Professional Development

December Events

Christian Plewacki Christian PlewackiNovember 29, 2012October 6, 2017
Here’s where you can find us in December. Be sure to come say hi; we’d love to chat with you! Alabama 12/7: Bessemer – Implant Dentistry 12/7: Pelham – Treating...
All in the family
CEREC Dental Equipment Dental Products Dental Technology Eaglesoft Patterson Dental

All in the family

Paul Guggenheim - President, Patterson Dental Paul Guggenheim - President, Patterson DentalNovember 28, 2012
You’ve likely heard the story of Patterson Dental’s humble beginnings: a small Midwestern drugstore started by two brothers in 1877 that has grown into the business we are today. If...
Socialnomics 2013
Dental Practice Marketing Dental Technology Patient Experience Patterson Dental Practice Growth Practice Lifestyle Social Media

Socialnomics 2013

Kristen Albrecht Kristen AlbrechtNovember 27, 2012
It is hard to believe it has been over a year since we launched Off the Cusp. In that time, we’ve seen the dental industry rapidly grow and change. Not...
Social Networking: Blurring the Professional Boundary
Dental Office Education Dental Practice Marketing Patient Education Patient Experience Patterson Dental Practice Growth Practice Lifestyle Professional Development Social Media

Social Networking: Blurring the Professional Boundary

Adam Stone Adam StoneNovember 26, 2012
As readers of this blog know, we love to discuss how social media tools can improve the patient experience via social networking platforms. While social networking provides a new and...
Giving thanks for dentistry
Partner Organizations Patient Experience Patterson Dental Practice Lifestyle

Giving thanks for dentistry

Paul Guggenheim - President, Patterson Dental Paul Guggenheim - President, Patterson DentalNovember 21, 2012
Many of you know that I come from a dental family. Guggenheim Bros. Dental Supply was founded by my grandfather in 1913 in California. I joined the business in 1981...
Growing beyond boundaries
Dental Technology Patient Education Patient Experience Patterson Dental Practice Growth Practice Lifestyle Professional Development

Growing beyond boundaries

Scott Anderson Scott AndersonNovember 21, 2012November 21, 2012
Today, Patterson Companies is celebrating a significant milestone: 20 years as a publicly traded Company! This anniversary means success for everyone at Patterson, as well as for our customers and...
CAESY Cloud 1.3
Dental Technology Explore Store Patient Education Patterson Dental

CAESY Cloud 1.3

Jana Berghoff Jana BerghoffNovember 20, 2012December 20, 2013
I am thrilled to announce our biggest CAESY Cloud release since we launched the product! There are many enhancements with CAESY 1.3, including: Smile Channel content has been added to...
Brand Transparency
Dental Office Education Dental Practice Marketing Patient Experience Practice Growth Practice Lifestyle Professional Development Social Media

Brand Transparency

Christian Plewacki Christian PlewackiNovember 19, 2012October 6, 2017
As the dynamics of how companies, both big and small, interact with their customers on social media continue to be analyzed, deconstructed, defined and redefined by the experts, those whose...
Dental Treatment (and Buying DentaCheques) Saves Lives!
Dental Products Partner Organizations Patient Experience Practice Lifestyle Professional Development

Dental Treatment (and Buying DentaCheques) Saves Lives!

Stacy Wamsley Stacy WamsleyNovember 16, 2012
Buying a DentaCheques book is more impactful than you might think. Take, for instance, Randall. Twenty-six years ago, Randall, age 57, donated a kidney to his sister. Now, with end-stage...
Dental Office Education Human Resources Practice Growth Professional Development

Are You Recognizing Your Team?

Mahlia Matsch Mahlia MatschNovember 15, 2012
As a manager and a leader you need to make it a part of your daily routine to catch your team members or staff in the act of doing something...
Expiring Advantage Dollars
CAD/CAM CEREC Dental Equipment Dental Technology Dentsply Sirona Patterson Advantage

Expiring Advantage Dollars

Suzanne Kump Suzanne KumpNovember 14, 2012
Do you have Patterson Advantage Dollars that will expire on December 31, 2012? If so, don’t miss out on the opportunity to reinvest in your practice. Use your Advantage Dollars...
Dental Technology Social Media

A Technology Storm

Kristen Albrecht Kristen AlbrechtNovember 13, 2012
I’ve always been in awe of the power weather can have - maybe that has something to do with being a meteorologist’s niece. However, technology is my true passion and...
A Dentist’s Kindness Results in Powerful Social Media Marketing Lesson
Dental Office Education Dental Practice Marketing Partner Organizations Patient Experience Practice Growth Practice Lifestyle Social Media

A Dentist’s Kindness Results in Powerful Social Media Marketing Lesson

Jack Hadley Jack HadleyNovember 12, 2012
Dr. Edward Banas and his team at Ocean Springs Dental in Ocean Springs, Mississippi are heroes. When a special-needs boy was bullied and beat up at school, they stepped up...
Dental Office Education Office Supplies Social Media

Have You Met Patté?

Kim McQueen Kim McQueenNovember 8, 2012
A few weeks ago in my blog post I asked if your dental office was a fun place to be. I received many emails telling me about the fun events,...
eMagine TS
Dental Technology Patient Experience Patterson Dental Patterson Technology Center Practice Lifestyle

eMagine TS

John Bettencourt John BettencourtNovember 7, 2012
In recent months, we began rolling out a convenient new software platform for our service technicians called eMagine TS. The improved software offers our technicians many exciting new capabilities, including...
Intellicare
Dental Practice Management Dental Technology Eaglesoft Patient Experience Practice Lifestyle

Intellicare

Jenny Allen Jenny AllenNovember 6, 2012
We know you run a busy, fast-paced office and your time is valuable. That is why we provide you the tools necessary to streamline processes and improve efficiency. One of...
Should Specialists Market with Social Media?
Dental Practice Marketing Office Design Patient Experience Practice Growth Practice Lifestyle Social Media

Should Specialists Market with Social Media?

Rita Zamora Rita ZamoraNovember 5, 2012
Is Facebook marketing beneficial for specialists as well? Absolutely. Specialty practices will often ask what they should post about ... the answer is a blend of dental and social posts....
MI Paste: This stuff works wonders!
Dental Office Education Dental Products Patient Education Patient Experience Patterson Dental

MI Paste: This stuff works wonders!

Mike Smurr Mike SmurrNovember 1, 2012
Introduced to the United States in 2004, GC America’s MI Paste has been – and continues to be – a trusted topical tooth cream in many households and dental offices...
Toothy Pumpkin Contest Winners Revealed!
Patterson Dental Practice Lifestyle Social Media

Toothy Pumpkin Contest Winners Revealed!

Christian Plewacki Christian PlewackiOctober 31, 2012October 6, 2017
I’d like to begin by thanking all of the artistic and gifted people who participated in this fun Halloween contest by submitting their unique and toothy creations. Selecting three finalists...
Windows 8 has arrived!
Dental Technology Eaglesoft Patterson Technology Center

Windows 8 has arrived!

Dianna Borries Dianna BorriesOctober 30, 2012December 20, 2013
Microsoft launched its new operating system platform last Friday – Windows 8! Windows 8 brings together classic software applications with built-in mobile apps and new apps through their Windows store....
Hurricane Sandy – East Coast Closings – Updates
Patterson Dental

Hurricane Sandy – East Coast Closings – Updates

Kristen Albrecht Kristen AlbrechtOctober 30, 2012July 23, 2013
As we communicated yesterday, a number of our branches on the east coast closed their facilities in an effort to ensure the safety of their employees. Below is an update...

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