As dental practices continue to examine infection control guidelines to meet the demands of the ongoing coronavirus pandemic, it’s important to consider how patients will feel as they walk into your office. A-dec has many solutions to not only improve the safety of your office, but also to visually show patients you’re keeping their health at the forefront.
Social distancing massively effects the dental industry, forcing us to change what our standard procedures are. In this new reality, we can’t just go paperless, we must go touchless. Continue reading for steps dental practices can take to provide a touch-free dental experience.
Recognizing a need for growth, the first instinct for Drs. Michael Mefford and Keith Ellis was to add on to the existing building. However, the “big picture” told them otherwise. Now in a new location with a 6,700-square-foot space, they’ve been able to expand their dental hygiene team, hire an associate dentist and invest in new equipment and technology.
Complimentary beverages, relaxing playlists and new patient office tours are all easy ways to improve patient comfort. But what about scent branding? Tapping into the sense of smell can elevate the quality of an interaction and the possibility of creating a loyal patient.
We have four generations in the workplace today! Dentists have never before had to manage such a diverse set of beliefs, values and communication styles all at once. But if we take steps to bridge the gaps, we can leverage the best attributes of every […]
Published statistics suggest that three in five North American dentists will be victims of employee-perpetrated fraud at some point in their careers. As a private investigator specializing in investigation of embezzlement against dentists, understandably I have spent considerable time examining dentistry’s apparent failure to control […]
Every morning when you get to your dental office, ergonomics is probably not the first thing that concerns you. It’s also probably not the second, third, or fourth thing, either. For many doctors, hygienists, and assistants, it’s not until the end of the day that […]
What is the definition of a team? Cathy Jameson describes a team as “a group of leaders working cohesively towards a common goal.” If you are a practice that wants to win over your competition then you must have a team that is working together. […]
Conventional wisdom says to leave a little something to the imagination. Our new remodel and office designs show that leaving less to the imagination isn’t always a bad thing. As more practices build anew or conduct significant remodels, the ability to help doctors visualize the […]
Sometimes, attitudes can build monuments. My job is to help doctors and their staff members improve their dental practices. In the past 15 years I have visited well over a thousand dental offices, which has helped me to understand what works and what doesn’t. There […]
In the dental office museum of my mind, I have exhibits of pegboard accounting systems, color-coded appointment books, recall postcard with an index card file by month system, statements with return envelopes waiting to be assembled for mailing by some unsuspecting hygienist, during “down time”, […]
There are many definitions to the word “barrier”, three to be exact per the Merriam-Webster dictionary. But, if I were to sum them up with one word, I would choose the word “obstacle”…something that impedes progress or achievement. Communication has its own barriers or obstacles […]
“Diversity” can mean many different things to different people – ethnicity, gender, age, religion, etc. It can also refer to personality types, work experience and professional interests. The challenge of leading diverse teams of people from various backgrounds is being able to create a sense […]
[Verse] Just shoot for the stars If it feels right Then aim for my heart If you feel like And take me away, make it okay I swear I’ll behave The words above might look like something from a slow, moving, country song … right? […]
In recent months, we began rolling out a convenient new software platform for our service technicians called eMagine TS. The improved software offers our technicians many exciting new capabilities, including access to real time data and the most up to date information. There is now […]
What is the experience your practice provides your patients every time they step foot in your office? If you are like most of the dental practices Patterson partners with, you probably are in the process of updating the technology you have to offer more or […]
Starting or expanding your dental office begins with a vision focusing on the patient experience. Creating a healthy practice occurs when you have a team of qualified and experienced professionals who can assist you with the details of your project to make your vision a […]
*REMINDER* This Year’s Insurance Benefits Will Expire Soon! Dental insurance can be confusing for patients and providers alike. When I worked in a dental office, a majority of my time was spent communicating benefits to patients who needed help understanding their plan. Don’t assume your […]