Google My Business for Dental Practices: Part 2
On September 24, David Mihm published the 2015 Local Search Ranking Factors, which is a collaborative project across the SEO industry to evaluate which factors are the most important for...
Five Basic HIPAA Requirements You Need to Know
Since the Privacy Rule became effective in 2003, the HIPAA laws have become increasingly complex, with very detailed compliance requirements that come with stiff fines and penalties for noncompliance. As...
D5: Continuing Your Education to Help Start Your Private Practice
Do you dream of opening your own private practice, but feel daunted by the task? You’re not alone. We’ve heard from dental students that many want to open their own...
Explaining the Benefits of Sedation Dentistry
In today’s busy dental practices, where general dentists are doing more complex treatment cases, it is more important than ever that dental teams are aware of how the practice makes...
Backup has become a bad word
DDS Rescue was developed a few years ago as an outgrowth of our local IT work here in Southern California. We continually ran into issues with our customers (all dental...
Mouthguards for Your Patient Athletes
With the onset of fall sports (football, lacrosse, soccer, etc.) make sure to remind your patient athletes that a mouthguard should be considered part of the protective equipment pickup this...
Smile Whitening Marketing Materials for Social Media
Have you been looking for a fresh approach to marketing whitening in your practice? My friend and prominent dental practice consultant, Gary Takacs, often refers to teeth whitening as a...
Holiday Magic: How to Use Holiday and Birthday Greetings to Reactivate Patients
Reactivation campaigns in disguise. That’s the real role of birthday and holiday cards. These twice-a-year wonders of reactivation have remained a mainstay of practice marketing for as long as we...
2015 Patterson Diamond Scholar at the AADOM Conference
Continuing education is important for the advancement of any professional and can help lead a practice to growth. Dental office managers are often essential to the success of a practice,...
Intelligent alerts with IntelliCare
After just returning from the 11th Annual American Association of Dental Office Managers (AADOM) Conference in Nashville, it occurred to me how many offices are still not benefitting from a...
Never stop learning
It might be the time of year when we most commonly think of children going back to school, but I’m here to encourage you to take a moment to consider...
4 Common GHS Questions – Answered!
OSHA’s Hazard Communication Standard is designed to ensure chemical safety in the workplace so that information about the identities and hazards of the chemicals must be available and understandable to...
4 Common OSHA Questions – Answered!
The Occupational Safety and Health Act (OSHA) ensures safe and healthful working conditions for employees by setting and enforcing standards and by providing training, outreach, education and assistance. Dental offices...
Please and Thank You: How Minding Your Manners Generates Patient Referrals
“You never know until you ask!” This is never truer than when it comes to asking your best and favorite patients to share your team with their family and friends....
Putting Your Practice Vision into Words
It has been said that goals that are not written down are only wishes. Putting words on paper for visualization holds tremendous power in helping us to realize our dreams,...
Streamline Your Day-to-Day Tasks
I’m always impressed with someone who can juggle three or more items, especially when those items are on fire or are chainsaws. I remember watching someone juggle chainsaws and he...
Why Sitting Is More Than a Pain in the Butt
You did it! You found yourself working in a profession that you love! Congratulations! Welcome to the journey of extreme satisfaction and the possibility of pain and suffering you never...
Grow Your Practice by Getting into the Mouthguard Business
Did you know there are 35 million children between the ages of 5 and 18 who play organized sports in the U.S.? Did you also know the parents of those...
What Is Your Dream?
Have you ever wanted something so badly that you were willing to do whatever it took to make it happen? Maybe it was that name-brand purse that everyone has …...
The Importance of Dental Team Education
As any business owner can tell you, one of the keys to growing your business and to having it THRIVE is to be constantly learning. Even if what you are...
3 Stats to Beat for a Successful Practice
Running a successful business is – quite literally – a numbers game. Not just one of dollars and cents, but also statistical trends that illuminate WHY your bottom line moves...
Enhance the Patient Check-In Process
Implementing technology to improve the patient experience and applying the most appropriate technologies to simplify processes is something I help dental offices do every day. Eliminating paper, clipboards and manual...
Getting Green with Water and Energy
In the last blog entry, “All Systems Go … Green!” we took a high-level look at a couple of the sustainable design rating systems. Dental practices and equipment can be...
3 Costs of Complying with OSHA’s Hazard Communication Standard
Let’s face it. Complying with OSHA’s Hazard Communication Standard is a headache. It involves understanding the regulations, gathering SDSs, generating chemical reports, and much more. Because of this, many dentists...
Understanding your Dental Lease: Relocation Clause
Over the past four weeks, we’ve been talking about important lease clauses for dental practices to understand, and so far they’ve all had one thing in common – they’ve all...
Take Your HIPAA Faux Pas Seriously
Recently, I receive a frantic email from an orthodontic client. A team member had emailed a patient’s diagnostic letter to the referring dentist. But the patient had specifically stated she...
All Systems Go … Green!
As you are thinking about your green dental office, you may be wondering, “How will I know if we are doing the project right to achieve our green design goals?”...
Money Matters – Why Dental Teams Need Financial and Treatment Plans
It happens daily in dental practices everywhere. A patient is diagnosed and treated before fees and payment arrangements can be made, leaving the front office team member to discuss the...
Understanding your Dental Lease: Expansion Clause
Practice growth – isn’t that what every dentist wants for their practice? With practice growth, though, comes a need for your practice space to grow. This is where an expansion...
Educational Resources for Root Canal Patients
If you’re an endodontist, you already have a big challenge facing you – patient anxiety. For a patient, when they hear the words “root canal”, a pang of fear may...