Have you been looking for a fresh approach to marketing whitening in your practice? My friend and prominent dental practice consultant, Gary Takacs, often refers to teeth whitening as a...
Reactivation campaigns in disguise. That’s the real role of birthday and holiday cards. These twice-a-year wonders of reactivation have remained a mainstay of practice marketing for as long as we...
Continuing education is important for the advancement of any professional and can help lead a practice to growth. Dental office managers are often essential to the success of a practice,...
After just returning from the 11th Annual American Association of Dental Office Managers (AADOM) Conference in Nashville, it occurred to me how many offices are still not benefitting from a...
It might be the time of year when we most commonly think of children going back to school, but I’m here to encourage you to take a moment to consider...
OSHA’s Hazard Communication Standard is designed to ensure chemical safety in the workplace so that information about the identities and hazards of the chemicals must be available and understandable to...
The Occupational Safety and Health Act (OSHA) ensures safe and healthful working conditions for employees by setting and enforcing standards and by providing training, outreach, education and assistance. Dental offices...
“You never know until you ask!” This is never truer than when it comes to asking your best and favorite patients to share your team with their family and friends....
It has been said that goals that are not written down are only wishes. Putting words on paper for visualization holds tremendous power in helping us to realize our dreams,...
I’m always impressed with someone who can juggle three or more items, especially when those items are on fire or are chainsaws. I remember watching someone juggle chainsaws and he...
You did it! You found yourself working in a profession that you love! Congratulations! Welcome to the journey of extreme satisfaction and the possibility of pain and suffering you never...
Did you know there are 35 million children between the ages of 5 and 18 who play organized sports in the U.S.? Did you also know the parents of those...
Have you ever wanted something so badly that you were willing to do whatever it took to make it happen? Maybe it was that name-brand purse that everyone has …...
As any business owner can tell you, one of the keys to growing your business and to having it THRIVE is to be constantly learning. Even if what you are...
Running a successful business is – quite literally – a numbers game. Not just one of dollars and cents, but also statistical trends that illuminate WHY your bottom line moves...
Implementing technology to improve the patient experience and applying the most appropriate technologies to simplify processes is something I help dental offices do every day. Eliminating paper, clipboards and manual...
In the last blog entry, “All Systems Go … Green!” we took a high-level look at a couple of the sustainable design rating systems. Dental practices and equipment can be...
Let’s face it. Complying with OSHA’s Hazard Communication Standard is a headache. It involves understanding the regulations, gathering SDSs, generating chemical reports, and much more. Because of this, many dentists...
Over the past four weeks, we’ve been talking about important lease clauses for dental practices to understand, and so far they’ve all had one thing in common – they’ve all...
Recently, I receive a frantic email from an orthodontic client. A team member had emailed a patient’s diagnostic letter to the referring dentist. But the patient had specifically stated she...
As you are thinking about your green dental office, you may be wondering, “How will I know if we are doing the project right to achieve our green design goals?”...
It happens daily in dental practices everywhere. A patient is diagnosed and treated before fees and payment arrangements can be made, leaving the front office team member to discuss the...
Practice growth – isn’t that what every dentist wants for their practice? With practice growth, though, comes a need for your practice space to grow. This is where an expansion...
If you’re an endodontist, you already have a big challenge facing you – patient anxiety. For a patient, when they hear the words “root canal”, a pang of fear may...
There is no cookie cutter design formula for a green dental office. Successful green design is accomplished through a collaborative process between you, the dental practice owner, and your design...
You know those discount offers the competition sends out – $59 for a checkup and cleaning? You hate them, right? They steal your customers, right? Look. The biggest reason these...
For part three of our five-part series about the most important lease clauses for dentists to understand, we’re going to talk about termination/restoration clauses. This is particularly important for any...
I can recall many years ago when patients would enter a dental office, sit quietly in a treatment room and allow the dentist to perform whatever treatment the provider deemed...
A bright green future is possible for your practice. Here are four reasons to ‘go green’ at your dental practice.
I once had a young woman who worked the front desk of a dental practice tell me that she wanted to be an office manager because it was so “glamorous.”...