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Off the Cusp

Dental industry news, trends and information from Patterson Dental.

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Business of Dentistry

Convenient & Reliable: Single-Visit Dentistry

Business of Dentistry

6 Tips to Help Your Practice Manager Succeed with ePrescribing

Business of Dentistry

The Path to Patient Trust

Business of Dentistry

Is Your Teledentistry Solution HIPAA-Compliant?

December Events
CAD/CAM CEREC Dental Office Education Dental Technology Partner Organizations Patient Education Patterson Dental Practice Growth Practice Lifestyle Professional Development

December Events

Christian Plewacki Christian PlewackiNovember 29, 2012October 6, 2017
Here’s where you can find us in December. Be sure to come say hi; we’d love to chat with you! Alabama 12/7: Bessemer – Implant Dentistry 12/7: Pelham – Treating...
All in the family
CEREC Dental Equipment Dental Products Dental Technology Eaglesoft Patterson Dental

All in the family

Paul Guggenheim - President, Patterson Dental Paul Guggenheim - President, Patterson DentalNovember 28, 2012
You’ve likely heard the story of Patterson Dental’s humble beginnings: a small Midwestern drugstore started by two brothers in 1877 that has grown into the business we are today. If...
Socialnomics 2013
Dental Practice Marketing Dental Technology Patient Experience Patterson Dental Practice Growth Practice Lifestyle Social Media

Socialnomics 2013

Kristen Albrecht Kristen AlbrechtNovember 27, 2012
It is hard to believe it has been over a year since we launched Off the Cusp. In that time, we’ve seen the dental industry rapidly grow and change. Not...
Social Networking: Blurring the Professional Boundary
Dental Office Education Dental Practice Marketing Patient Education Patient Experience Patterson Dental Practice Growth Practice Lifestyle Professional Development Social Media

Social Networking: Blurring the Professional Boundary

Adam Stone Adam StoneNovember 26, 2012
As readers of this blog know, we love to discuss how social media tools can improve the patient experience via social networking platforms. While social networking provides a new and...
Giving thanks for dentistry
Partner Organizations Patient Experience Patterson Dental Practice Lifestyle

Giving thanks for dentistry

Paul Guggenheim - President, Patterson Dental Paul Guggenheim - President, Patterson DentalNovember 21, 2012
Many of you know that I come from a dental family. Guggenheim Bros. Dental Supply was founded by my grandfather in 1913 in California. I joined the business in 1981...
Growing beyond boundaries
Dental Technology Patient Education Patient Experience Patterson Dental Practice Growth Practice Lifestyle Professional Development

Growing beyond boundaries

Scott Anderson Scott AndersonNovember 21, 2012November 21, 2012
Today, Patterson Companies is celebrating a significant milestone: 20 years as a publicly traded Company! This anniversary means success for everyone at Patterson, as well as for our customers and...
CAESY Cloud 1.3
Dental Technology Explore Store Patient Education Patterson Dental

CAESY Cloud 1.3

Jana Berghoff Jana BerghoffNovember 20, 2012December 20, 2013
I am thrilled to announce our biggest CAESY Cloud release since we launched the product! There are many enhancements with CAESY 1.3, including: Smile Channel content has been added to...
Brand Transparency
Dental Office Education Dental Practice Marketing Patient Experience Practice Growth Practice Lifestyle Professional Development Social Media

Brand Transparency

Christian Plewacki Christian PlewackiNovember 19, 2012October 6, 2017
As the dynamics of how companies, both big and small, interact with their customers on social media continue to be analyzed, deconstructed, defined and redefined by the experts, those whose...
Dental Treatment (and Buying DentaCheques) Saves Lives!
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Dental Treatment (and Buying DentaCheques) Saves Lives!

Stacy Wamsley Stacy WamsleyNovember 16, 2012
Buying a DentaCheques book is more impactful than you might think. Take, for instance, Randall. Twenty-six years ago, Randall, age 57, donated a kidney to his sister. Now, with end-stage...
Dental Office Education Human Resources Practice Growth Professional Development

Are You Recognizing Your Team?

Mahlia Matsch Mahlia MatschNovember 15, 2012
As a manager and a leader you need to make it a part of your daily routine to catch your team members or staff in the act of doing something...
Expiring Advantage Dollars
CAD/CAM CEREC Dental Equipment Dental Technology Dentsply Sirona Patterson Advantage

Expiring Advantage Dollars

Suzanne Kump Suzanne KumpNovember 14, 2012
Do you have Patterson Advantage Dollars that will expire on December 31, 2012? If so, don’t miss out on the opportunity to reinvest in your practice. Use your Advantage Dollars...
Dental Technology Social Media

A Technology Storm

Kristen Albrecht Kristen AlbrechtNovember 13, 2012
I’ve always been in awe of the power weather can have - maybe that has something to do with being a meteorologist’s niece. However, technology is my true passion and...
A Dentist’s Kindness Results in Powerful Social Media Marketing Lesson
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A Dentist’s Kindness Results in Powerful Social Media Marketing Lesson

Jack Hadley Jack HadleyNovember 12, 2012
Dr. Edward Banas and his team at Ocean Springs Dental in Ocean Springs, Mississippi are heroes. When a special-needs boy was bullied and beat up at school, they stepped up...
Dental Office Education Office Supplies Social Media

Have You Met Patté?

Kim McQueen Kim McQueenNovember 8, 2012
A few weeks ago in my blog post I asked if your dental office was a fun place to be. I received many emails telling me about the fun events,...
eMagine TS
Dental Technology Patient Experience Patterson Dental Patterson Technology Center Practice Lifestyle

eMagine TS

John Bettencourt John BettencourtNovember 7, 2012
In recent months, we began rolling out a convenient new software platform for our service technicians called eMagine TS. The improved software offers our technicians many exciting new capabilities, including...
Intellicare
Dental Practice Management Dental Technology Eaglesoft Patient Experience Practice Lifestyle

Intellicare

Jenny Allen Jenny AllenNovember 6, 2012
We know you run a busy, fast-paced office and your time is valuable. That is why we provide you the tools necessary to streamline processes and improve efficiency. One of...
Should Specialists Market with Social Media?
Dental Practice Marketing Office Design Patient Experience Practice Growth Practice Lifestyle Social Media

Should Specialists Market with Social Media?

Rita Zamora Rita ZamoraNovember 5, 2012
Is Facebook marketing beneficial for specialists as well? Absolutely. Specialty practices will often ask what they should post about ... the answer is a blend of dental and social posts....
MI Paste: This stuff works wonders!
Dental Office Education Dental Products Patient Education Patient Experience Patterson Dental

MI Paste: This stuff works wonders!

Mike Smurr Mike SmurrNovember 1, 2012
Introduced to the United States in 2004, GC America’s MI Paste has been – and continues to be – a trusted topical tooth cream in many households and dental offices...
Toothy Pumpkin Contest Winners Revealed!
Patterson Dental Practice Lifestyle Social Media

Toothy Pumpkin Contest Winners Revealed!

Christian Plewacki Christian PlewackiOctober 31, 2012October 6, 2017
I’d like to begin by thanking all of the artistic and gifted people who participated in this fun Halloween contest by submitting their unique and toothy creations. Selecting three finalists...
Windows 8 has arrived!
Dental Technology Eaglesoft Patterson Technology Center

Windows 8 has arrived!

Dianna Borries Dianna BorriesOctober 30, 2012December 20, 2013
Microsoft launched its new operating system platform last Friday – Windows 8! Windows 8 brings together classic software applications with built-in mobile apps and new apps through their Windows store....
Hurricane Sandy – East Coast Closings – Updates
Patterson Dental

Hurricane Sandy – East Coast Closings – Updates

Kristen Albrecht Kristen AlbrechtOctober 30, 2012July 23, 2013
As we communicated yesterday, a number of our branches on the east coast closed their facilities in an effort to ensure the safety of their employees. Below is an update...
Hurricane Sandy
Patterson Dental

Hurricane Sandy

Kristen Albrecht Kristen AlbrechtOctober 29, 2012July 23, 2013
In light of Hurricane Sandy, we have several branches that have determined it is best to close for the safety of our employees.  Please know that we are still available...
Dental Office Education Dental Technology Practice Growth Practice Lifestyle Professional Development Social Media

4 Steps to Manage Your Online Reputation

Kristen Albrecht Kristen AlbrechtOctober 29, 2012
What is the experience your practice provides your patients every time they step foot in your office? If you are like most of the dental practices Patterson partners with, you...
Patterson Dental Practice Lifestyle Social Media

Toothy Pumpkin Contest!

Christian Plewacki Christian PlewackiOctober 26, 2012October 6, 2017
It’s that time of year when people across the country are stocking up on candy for trick-or-treaters and planning for Halloween parties and festivities. Tonight or sometime this weekend, many...
Doing Good and Doing Well!
Dental Practice Marketing Partner Organizations Patient Experience Practice Growth Practice Lifestyle Professional Development

Doing Good and Doing Well!

Fern Ingber Fern IngberOctober 26, 2012October 26, 2012
Doing good can help generate positive publicity for your dental practice.  Patients select their dental provider based on what they know about them. This information could come from a variety...
November Events
Dental Office Education Dental Practice Management Dental Practice Marketing Human Resources Patterson Dental Practice Growth Practice Lifestyle Professional Development

November Events

Christian Plewacki Christian PlewackiOctober 25, 2012October 6, 2017
Here’s where you can find us in November. Be sure to come say hi; we’d love to chat with you! Arizona 11/11-11/16: Phoenix – Association of Military Surgeons of the...
Connecting Job Seekers with Relevant Opportunities
Patterson Dental Professional Development

Connecting Job Seekers with Relevant Opportunities

Mahlia Matsch Mahlia MatschOctober 24, 2012
Gone are the days of searching for a job in the classified section of the newspaper. Candidates today are seeking employment via the web on their PCs, laptops and even...
Dental Practice Management Dental Technology Human Resources Partner Organizations Patient Experience Practice Growth

Announcing DDS Rescue!

Jana Berghoff Jana BerghoffOctober 23, 2012
Last week at the ADA Annual Session, we announced our partnership with DDS Rescue!  DDS Rescue is a business continuity solution.  Your patient data, and your ability to access that...
For Success in Social Media Marketing, Follow the 4 E’s
Dental Office Education Dental Practice Marketing Patient Experience Practice Growth Practice Lifestyle Professional Development Social Media

For Success in Social Media Marketing, Follow the 4 E’s

Christian Plewacki Christian PlewackiOctober 22, 2012October 6, 2017
Engage, Educate, Encourage, Entertain Social media, this explosive sphere that fosters social interaction and helps businesses connect with prospects and customers, is long past the emergent stage. More than that,...
Sirona Technology at the ADA
CAD/CAM CEREC Dental Equipment Dental Technology Dentsply Sirona Partner Organizations Practice Growth

Sirona Technology at the ADA

Jennifer Martin Jennifer MartinOctober 20, 2012
The ADA in San Francisco is where it’s happening in dentistry this week, and our team has been showing off the all new CEREC AC with Omnicam to an excited...

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