3 Educational Videos for Dental Implant Patients
It’s easy to understand why patients facing a tooth implant can be confused. There are so many things to consider. How is the implant placed? What are alternative treatments? How...
4 Best Practices for Patient Postoperative Care Instructions
All successful oral surgeries require an equilibrium of effort between practitioner and patient: excellent dentistry on your part, and an adherence to postoperative care instructions on the part of the...
5 Steps to Practicing a Positive and Productive Daily Huddle
Daily huddles are the best way to keep everyone on the team informed on the goals for the day and make the day flow more smoothly! It is important that...
Google My Business for Dental Practices: Part 2
On September 24, David Mihm published the 2015 Local Search Ranking Factors, which is a collaborative project across the SEO industry to evaluate which factors are the most important for...
Backup has become a bad word
DDS Rescue was developed a few years ago as an outgrowth of our local IT work here in Southern California. We continually ran into issues with our customers (all dental...
Intelligent alerts with IntelliCare
After just returning from the 11th Annual American Association of Dental Office Managers (AADOM) Conference in Nashville, it occurred to me how many offices are still not benefitting from a...
4 Common GHS Questions – Answered!
OSHA’s Hazard Communication Standard is designed to ensure chemical safety in the workplace so that information about the identities and hazards of the chemicals must be available and understandable to...
Please and Thank You: How Minding Your Manners Generates Patient Referrals
“You never know until you ask!” This is never truer than when it comes to asking your best and favorite patients to share your team with their family and friends....
Putting Your Practice Vision into Words
It has been said that goals that are not written down are only wishes. Putting words on paper for visualization holds tremendous power in helping us to realize our dreams,...
Streamline Your Day-to-Day Tasks
I’m always impressed with someone who can juggle three or more items, especially when those items are on fire or are chainsaws. I remember watching someone juggle chainsaws and he...
What Is Your Dream?
Have you ever wanted something so badly that you were willing to do whatever it took to make it happen? Maybe it was that name-brand purse that everyone has …...
The Importance of Dental Team Education
As any business owner can tell you, one of the keys to growing your business and to having it THRIVE is to be constantly learning. Even if what you are...
3 Stats to Beat for a Successful Practice
Running a successful business is – quite literally – a numbers game. Not just one of dollars and cents, but also statistical trends that illuminate WHY your bottom line moves...
Enhance the Patient Check-In Process
Implementing technology to improve the patient experience and applying the most appropriate technologies to simplify processes is something I help dental offices do every day. Eliminating paper, clipboards and manual...
Getting Green with Water and Energy
In the last blog entry, “All Systems Go … Green!” we took a high-level look at a couple of the sustainable design rating systems. Dental practices and equipment can be...
All Systems Go … Green!
As you are thinking about your green dental office, you may be wondering, “How will I know if we are doing the project right to achieve our green design goals?”...
Money Matters – Why Dental Teams Need Financial and Treatment Plans
It happens daily in dental practices everywhere. A patient is diagnosed and treated before fees and payment arrangements can be made, leaving the front office team member to discuss the...
Educational Resources for Root Canal Patients
If you’re an endodontist, you already have a big challenge facing you – patient anxiety. For a patient, when they hear the words “root canal”, a pang of fear may...
Getting Ready for Green
There is no cookie cutter design formula for a green dental office. Successful green design is accomplished through a collaborative process between you, the dental practice owner, and your design...
Ditch Your Fear of the Discount Mailer Today with These Three Tips
You know those discount offers the competition sends out – $59 for a checkup and cleaning? You hate them, right? They steal your customers, right? Look. The biggest reason these...
Understanding your Dental Lease: Termination/Restoration
For part three of our five-part series about the most important lease clauses for dentists to understand, we’re going to talk about termination/restoration clauses. This is particularly important for any...
Informed Consent: Make Sure Your Patients Understand What They Are Being Told
I can recall many years ago when patients would enter a dental office, sit quietly in a treatment room and allow the dentist to perform whatever treatment the provider deemed...
Dentists seeking bright green future
A bright green future is possible for your practice. Here are four reasons to ‘go green’ at your dental practice.
Don’t Manage Your Team… Motivate Them
I once had a young woman who worked the front desk of a dental practice tell me that she wanted to be an office manager because it was so “glamorous.”...
Understanding your Dental Lease: Assignments and Assumptions
Last week we kicked off our series about the most important lease clauses to understand. We talked about lease exclusivity clauses and how they can be greatly beneficial to your...
2 Common Social Media HIPAA Questions
We’ve been asking you to submit your most pressing HIPAA-related social media questions, and a couple came in that I think are important, common questions. Question 1: How do you...
Reputation Management: Do You Know What’s Being Said About You Online?
Today, 4 out of 5 consumers say they give as much weight to an online review as they do a personal recommendation – which means, now more than ever, it’s...
Following Up on That Unscheduled Treatment
While absence might make the heart grow fonder in some facets of life, time tends to work against us when it comes to things that we are not so naturally...
Discover New Possibilities with The Money Finder
One question I typically ask my customers during a training session is “How often do you query your database to produce a precise list of patients?” I then go on...
Clear Financial Arrangements Increase Case Acceptance
Dentistry and the business of dentistry have changed in recent years. With economic downturns and a slow recovery, your patients are responding and reacting to their healthcare needs differently. In...