As part of its webinar series on supporting a new digital patient journey, Solutionreach recently shared some of the key areas of focus when communicating with patients during COVID-19. As patients look for a variety of up-to-date information, their healthcare provider could likely be their best source of trusted information.
Some companies have been able to not only accelerate growth but also increase profitability while facing economic headwinds. As dental offices begin to reopen and rebound from the COVID-19 crisis, practice owners should focus on three key dimensions to navigate the economic downturn and come out the other side stronger.
After being closed for a few weeks, reopening your dental practice can be a stressful task that may not be well rehearsed among your staff. Creating a task list, communicating with your staff and patients, and ensuring a safe office space will help assure a smooth reopening transition.
With most dental practices in the U.S. open for emergency care only, it can be easy to stress about the future of your practice. Amid the uncertainty, it’s important to remain optimistic and think of ways to turn the negatives into a positive. Imtiaz Manji, the co-founder and chairman of Spear Education, recently shared his ideas on how to navigate the coronavirus crisis and how dental practices can use this tough situation to improve their business and come back stronger.
“I knew for a long time that I wanted to open a practice in my hometown,” says Dr. Carla Thomas. “I’m so passionate about this community and I want to give back.” Dr. Thomas didn’t cut any corners when designing her practice. She wanted to build something that the people of Inglewood would be proud of by investing in the newest technology, buying CEREC equipment and purchasing products that would allow her and her staff to perform the latest techniques.
When planning to relocate and build out a larger office, Dr. Ricky L. Farmer trusted Patterson Dental to help him see his vision through. At nearly 8,000-square-feet, Lake Pointe Dental Care is now at 10 operational operatories with the capacity to go to 16, and the staff has more than doubled.
Dr. Ricky L. Farmer’s practice in Somerset, Ky., was successful, but patients couldn’t always be accommodated immediately in the 2,500-square-foot space. His vision was to transition to a larger group practice aligned with his philosophy of “contemporary, comprehensive, compassionate care.”
Ever thought about what gets in your way? What keeps you or your dental office team from doing your best work or having extraordinary relationships? Do you avoid dealing with the difficult aspects of managing people because you are overwhelmed or don’t even know where […]
Dentistry is a business devoted to helping patients achieve better oral and systemic health. Yet many dental teams often do not consider the important business aspects of running a practice, or even know where to begin to review. Each person plays an important role in […]
Have you ever hired the wrong person? We’ve all been there. Bringing on a team member that is the wrong fit wastes time and energy, and impacts your bottom line. Most of all, it robs your patients of their best possible experience and your team […]
Have you had this experience? You come into work Monday morning and your doctor comes up to you and is so excited and says “I went to this class over the weekend and I bought a … (fill in the blank with any new equipment) […]
What is SEO and how does it relate to dental practices? SEO, or search engine optimization, refers to the process of making your website Google friendly (or Bing friendly or optimized for any other search engine). You can spend a lot of time making a […]
Most dentists aim to exceed a patient’s expectations, and good ones do. Of all the expectations a patient might have, the one that is the most standard is the expectation that proper sterilization techniques are used. Dentists need to follow proper sterilization procedures for the […]
The role of social media manager is fast becoming a practice standard. Is your practice positioned to succeed? As social media becomes more accepted as a long-term communication tool − not just a short-term marketing tactic − many practices are implementing internal community managers. Many […]
I often get questions from people about what others are doing to become more “successful” and how they are achieving their goals in attaining success. Here are 7 easy steps to success by developing integrity within your dental practice: 1. Stay true to yourself Never […]
Holiday season is upon us. Since it isn’t the best time of the year to launch brand new marketing efforts, it is a good time of the year to prepare for future marketing. Here are five things you can do to prepare for your marketing […]
It’s been called many names, Continuing Care, Recare, or Recall and it’s been known to frustrate team members everywhere. No matter what you decide to call it the fact remains; it is an essential part of our success. To ensure success, set aside time to […]
Do you think about your brand before you post on social media? In fact, do you know what branding looks like on social media? Some service providers may tell you that a brand means you have a logo and your name in a graphic for […]
A young dentist breaking out of dental school and into the profession has plenty to worry about. A partnership with Patterson Dental can help ease some of those concerns. That’s what Dr. Randal Hadfield discovered as he prepared to launch his first practice. A second-generation […]
As dental management advisors and coaches, we all too often hear from dentists “I don’t know what she’s doing up at the front desk” or “I don’t know what they do all day up there at the front.” I can understand the doctors’ frustrations at […]
If you’re like most of us, the very idea of refinancing your debt in the midst of a busy career and home life is enough to give you heart palpitations! But the truth is that if you are carrying debt that is over four years […]
In the past several years, there has been much confusion about contests and promotions on Facebook. Team members and marketers alike were unaware or ill-advised about Facebook guidelines and terms. As of this week, Facebook has amended their terms and now permits Facebook Page administrators […]
The successful implementation of technology in the dental office has been a game changer for many dental office administrators including myself. Our office is a fully digital (chartless) office, run effortlessly with our Eaglesoft “brain”, which greatly reduces administrative time spent dealing with paper charts. […]
There are many definitions to the word “barrier”, three to be exact per the Merriam-Webster dictionary. But, if I were to sum them up with one word, I would choose the word “obstacle”…something that impedes progress or achievement. Communication has its own barriers or obstacles […]
Everywhere you look, someone has a mobile device in their hand. In a restaurant, at a store, walking down the street, while brushing their teeth, or even having a crown placed… people are perusing the internet on the phone. A study by Pew Research Institute […]
Has your social media engagement dwindled lately? Your content could be the reason. Times have changed and what would have been a great Facebook post a year ago, may not go over well today. Facebook users in particular have become more finicky about what they […]
Social media is much like any social situation that you may encounter. It just so happens that this one happens to be online. If you think in terms of what makes your patients like you, trust you, and want to talk about you, then you […]
Once practices make the decision to get on board with social media, they generally do so with gusto. However, whether they stay motivated may or may not happen … What are the reasons some practices’ social marketing programs stall? Here are a few common challenges: […]
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick 33 sensor. This is a two-part series, the second of which will be appearing on […]
One of the new tools in the 4.2 software is the new Incisal Variation tool. Not only can we get great looking anterior proposals with the 4.2 software, we also have the ability to enhance the facials of the software. I was playing around with […]