Finding work-life balance
Doctors Steven Ozer and Anne Norris-Ozer built their thriving Manhattan Beach, Calif., dental practice, Beach Teeth, while raising three sons who are now ages 22, 24 and 26. When their...
All Systems Go … Green!
As you are thinking about your green dental office, you may be wondering, “How will I know if we are doing the project right to achieve our green design goals?”...
Getting Ready for Green
There is no cookie cutter design formula for a green dental office. Successful green design is accomplished through a collaborative process between you, the dental practice owner, and your design...
Dentists seeking bright green future
A bright green future is possible for your practice. Here are four reasons to ‘go green’ at your dental practice.
Don’t Manage Your Team… Motivate Them
I once had a young woman who worked the front desk of a dental practice tell me that she wanted to be an office manager because it was so “glamorous.”...
Interview with Dr. Morris – Being an Endodontist
Being an endodontist is no easy task, especially when you consider that one of the big challenges is breaking down the perception that a lot of patients have of what...
The Art of Dentistry at Scripps Rock Dental
“I’m a big rock and roll fan and have been since I was young,” said Anthony Hatch, DDS, who has decked out his San Diego practice with rock and roll...
Practice management rolls smoothly at Scripps Rock Dental
When Laura Hatch and her husband, dentist Anthony Hatch, opened the doors at their Maryland practice in 2003, they chose a rock and roll theme that has carried over to...
Opening your own practice – what you need to know
Dee Dee Meevasin, DMD, has learned a lot from her mentor, Dr. James Saycich, her dentist since she was a child. Dr. Saycich inspired her to go into dentistry while...
Connecting with a community through dentistry
For Peter J. Repole, DMD, and his wife, Mary, the coastal town of Eastport, Maine became a beloved vacation destination because of its breathtaking natural beauty and small town atmosphere....
Advanced technology attracts associate to rural practice
When Dr. William Shattuck graduated from the dental program at the University of Texas at Houston in 2012, he had narrowed his practice search down to three criteria. He wanted...
CEREC and GALILEOS make a world of difference
By 2010 Rich Cooper, DDS, and his staff members had built West Loop Dental Associates, Ltd. into a thriving practice in the trendy West Loop neighborhood of Chicago, Ill. As...
Updated office design and equipment eliminate headaches, and backaches
When Erin Roberts, DDS, purchased a dental office from a retiring dentist to open Healthy Smiles in Enid, Okla. in 2003, she had no idea what kind of challenges she...
How CEREC helps one dentist practice dentistry his way
When Mark W. Heidebrecht, DDS, started his practice, Gentility Dentistry in Wichita, Kan., he wanted to create an atmosphere that supports good dentistry. “I really want to do what’s best...
Looking at orthodontics through the eyes of his patients
Dr. Jeff Just of Just Orthodontics doesn’t believe he was predestined to be an orthodontist. Though his father and his grandfather were orthodontists before him, he says he came to...
Cool dental technology, practice efficiency, and orthodontics
Next week, we’re excited to share with you the story of Dr. Jeff Just, a third-generation orthodontist serving patients in the communities of Manitowoc, Sheboygan, and Green Bay, Wisc. The...
Comfort’s Role in the Ideal Patient Experience
For Nicole Mathewson, the patient experience starts with comfort. Nicole, office manager at Hadfield Dental Care in Lehi, Utah, sees many patients who approach visits to the dentist with some...
The Sum of All Parts in Patient Experience
There are many factors that contribute to a patient’s comfort level with their dentist. Added up, these factors can make a world of difference for a practice. Nicole Mathewson, office...
Changing Lives from Day One
A young dentist breaking out of dental school and into the profession has plenty to worry about. A partnership with Patterson Dental can help ease some of those concerns. That’s...
His First Practice, His First Partner
By promising a partnership with the practices it supports, Patterson Dental shows that its focus is on helping practices succeed. Dr. Randal Hadfield came to that conclusion when he started...
Build Trust in Your Team
As dental management advisors and coaches, we all too often hear from dentists “I don’t know what she’s doing up at the front desk” or “I don’t know what they...
The Importance of a Positive Attitude
Sometimes, attitudes can build monuments. My job is to help doctors and their staff members improve their dental practices. In the past 15 years I have visited well over a...
Patterson Today – Fall 2013
Three times a year, we release a new edition of Patterson Today, our office design, equipment and technology magazine. In each new edition we share the stories of doctors from...
Gaining Time through Technology Implementation
The successful implementation of technology in the dental office has been a game changer for many dental office administrators including myself. Our office is a fully digital (chartless) office, run...
Today’s Dental Office: Enhanced with Technology
In the dental office museum of my mind, I have exhibits of pegboard accounting systems, color-coded appointment books, recall postcard with an index card file by month system, statements with...
The Power to Change Lives Continues Chairside
While all members of the dental team are equally important, the dental assistant plays a critical role in creating an exceptional patient experience, whether they’re explaining complex procedures, easing a...
Music and Young Patients: Setting the Tempo for the Ideal Patient Experience
[Verse] Just shoot for the stars If it feels right Then aim for my heart If you feel like And take me away, make it okay I swear I’ll behave...
Schick 33: A Different Sensor, No Matter Which Way You Look At It
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick...
Revisiting Our Listening Skills
“We have two ears and one mouth so we can listen twice as much as we speak,” said almost everyone’s mother at some point in childhood. But how true! I...
Five Strategies for Building Your Patient Email Database
If your practice isn’t yet using an automated patient communication solution to confirm your appointments, engage your patients and increase treatment acceptance, please know that we won’t do any preaching...