What Is Your Dream?
Have you ever wanted something so badly that you were willing to do whatever it took to make it happen? Maybe it was that name-brand purse that everyone has …...
The Patient Experience – Feeling Good and Green
A good wait experience happens when the people, process, and place involved all work together. Green or sustainable design can be used intentionally to affect these elements.
Patterson Patient Take Home Bag
You work hard to help keep your patients’ gums and teeth clean, but let’s face it, good oral health starts at home. The products patients use after they leave your...
Growing by Giving
Studies show that supporting a cause that aligns with your profession helps patients feel good about choosing you as their dental provider and recommending your services to others. But how...
The Importance of Dental Team Education
As any business owner can tell you, one of the keys to growing your business and to having it THRIVE is to be constantly learning. Even if what you are...
3 reasons to implement hands-free isolation at your practice
Dental isolation has been around for many years but in the last decade there has been new, innovative technology allowing for a more effective and efficient way to isolate the...
3 Stats to Beat for a Successful Practice
Running a successful business is – quite literally – a numbers game. Not just one of dollars and cents, but also statistical trends that illuminate WHY your bottom line moves...
Enhance the Patient Check-In Process
Implementing technology to improve the patient experience and applying the most appropriate technologies to simplify processes is something I help dental offices do every day. Eliminating paper, clipboards and manual...
Healthy Dental Habits for Kids Start with the Toothbrush
National surveys have reported that 41% of children aged 2 to 11 years had dental caries in their primary teeth and 42% of those aged 6 to 19 years had...
Getting Green with Water and Energy
In the last blog entry, “All Systems Go … Green!” we took a high-level look at a couple of the sustainable design rating systems. Dental practices and equipment can be...
Summer smiles across America
For some practices, summer can be one of the busiest times of the year: entire families come in together for their check-ups, the reception area is filled with the laughter...
Finding work-life balance
Doctors Steven Ozer and Anne Norris-Ozer built their thriving Manhattan Beach, Calif., dental practice, Beach Teeth, while raising three sons who are now ages 22, 24 and 26. When their...
3 Costs of Complying with OSHA’s Hazard Communication Standard
Let’s face it. Complying with OSHA’s Hazard Communication Standard is a headache. It involves understanding the regulations, gathering SDSs, generating chemical reports, and much more. Because of this, many dentists...
5 Blog Post Ideas for Your Dental Practice
A while back, I talked about what it takes to start up a blog for your dental practice, and while setting up a blog is easy enough to do, having...
4 Paid Search Tips for Dental Practices
Paid search advertising can be confusing for those of us who are not digital marketers. In fact, even for those of us who are experienced with paid search, keeping up...
Understanding your Dental Lease: Relocation Clause
Over the past four weeks, we’ve been talking about important lease clauses for dental practices to understand, and so far they’ve all had one thing in common – they’ve all...
Take Your HIPAA Faux Pas Seriously
Recently, I receive a frantic email from an orthodontic client. A team member had emailed a patient’s diagnostic letter to the referring dentist. But the patient had specifically stated she...
All Systems Go … Green!
As you are thinking about your green dental office, you may be wondering, “How will I know if we are doing the project right to achieve our green design goals?”...
Yelp and Your Dental Practice
Yelp is a touchy topic to tackle. Emotions and opinions about Yelp’s platform are all over the map. I’d like to cover one little sliver … how Yelp can help...
Money Matters – Why Dental Teams Need Financial and Treatment Plans
It happens daily in dental practices everywhere. A patient is diagnosed and treated before fees and payment arrangements can be made, leaving the front office team member to discuss the...
Understanding your Dental Lease: Expansion Clause
Practice growth – isn’t that what every dentist wants for their practice? With practice growth, though, comes a need for your practice space to grow. This is where an expansion...
Educational Resources for Root Canal Patients
If you’re an endodontist, you already have a big challenge facing you – patient anxiety. For a patient, when they hear the words “root canal”, a pang of fear may...
Getting Ready for Green
There is no cookie cutter design formula for a green dental office. Successful green design is accomplished through a collaborative process between you, the dental practice owner, and your design...
Ditch Your Fear of the Discount Mailer Today with These Three Tips
You know those discount offers the competition sends out – $59 for a checkup and cleaning? You hate them, right? They steal your customers, right? Look. The biggest reason these...
The Patterson Endo Tray
We’re really excited about endodontics here at Patterson. So excited that I wanted to share what my ideal endo tray setup would look like. Here’s what our endo tray looks...
Understanding your Dental Lease: Termination/Restoration
For part three of our five-part series about the most important lease clauses for dentists to understand, we’re going to talk about termination/restoration clauses. This is particularly important for any...
Informed Consent: Make Sure Your Patients Understand What They Are Being Told
I can recall many years ago when patients would enter a dental office, sit quietly in a treatment room and allow the dentist to perform whatever treatment the provider deemed...
Dentists seeking bright green future
A bright green future is possible for your practice. Here are four reasons to ‘go green’ at your dental practice.
Don’t Manage Your Team… Motivate Them
I once had a young woman who worked the front desk of a dental practice tell me that she wanted to be an office manager because it was so “glamorous.”...
Understanding your Dental Lease: Assignments and Assumptions
Last week we kicked off our series about the most important lease clauses to understand. We talked about lease exclusivity clauses and how they can be greatly beneficial to your...