Password’s The Name; Privacy’s The Game!
Having strong passwords is critical for maintaining personal privacy as well as HIPAA compliance. Hackers view cracking passwords as we might view solving a crossword puzzle. It’s fun and, in...
Dealing with Ransomware
Over the past three months we have written about the newest threats to dental offices servers and patient data. During that brief window of time the most prevalent threat, ransomware,...
Silver Bells and Winter Sales
Another year has come and gone, and everywhere we look there are signs that winter is fast upon us. It has always amazed me how quickly a year will go...
It’s that Time of Year: Process Your End of Year in Eaglesoft
December is full of holiday cheer, music everywhere, lights blinking from afar and the sweet aroma of freshly baked cookies! This is the best time of year to celebrate 2015...
GC America Fluoride Varnish: A Perfect Way to Protect Your Patient’s Teeth
Quick, easy-to-use products can optimize compliance in your practice. One prime example is fluoride varnish, which is painted on the teeth versus a fluoride gel or foam used with a...
4 Actions That Create a Happier and More Successful Culture! Part II
In my previous post I covered the first two actions to help create a happier and more successful culture. Here are numbers three and four! Action Three – Monitor Results...
RevenueWell & Google Bring Easier Appointment Booking for Dental Offices
There’s no denying that dental offices are schedule-driven businesses. There are, no doubt, many more things a practice must figure out to be successful, but a full schedule is always...
Independent Study Reveals Sharpness of Hu-Friedy EverEdge
Hu-Friedy, a global leader in manufacturing dental instruments and products, released the results of an independent scientific study evaluating the sharpness and edge retention of two scaler brands. Research was...
A gift that brings a lot of smiles
What’s the perfect gift for the office team that has everything? Education AND a charitable donation to a worthy cause! Through “A Future to Smile About,” Patterson Dental and the...
4 Generations of Dental Bonding Agents
In today’s market place, there are 4 primary generations of dental bonding agents. The number of steps needed to create a proper bond has been reduced generation to generation, but...
Common Hygiene Pitfalls and How to Avoid Them
Having a top-notch hygiene team is a wonderful thing, but assuming everything is being taken care of is a big mistake many practices make. In almost every practice we work...
Thoughts for New Dentists and Cosmetic Dentistry
Changing someone’s smile, changing someone’s life, improving someone’s self esteem –it probably isn’t too far fetched to say most dentists want to be associated with these types of cases. Helping...
Glass Ionomer Luting Cements – Are There Reasons to Leave Your Standby?
With the market flooded with attractive ads for “new and improved” cements, the practitioner may wonder if, and when, they are worth the extra money. Since our trust in the...
Is Your Office a Target for a Data Breach?
Of the major threats that we see our customers presently facing, the most damaging of them is a breach of patient records. Unlike the cyber attacks that we read about...
New Patterson Technology FAQ Site Launched!
We are pleased to announce that the Patterson Technology FAQ site used by customers and employees of Patterson now has a fresh new look. The goal of the new update is...
Roleplaying for Success
Scripting the initial greeting of the all-important telephone call is a great way to ensure that each patient and future patient receives the same five-star service. What to say when...
4 Actions That Create a Happier and More Successful Culture! Part I
I absolutely love to help dental teams create a culture that they are happy to come to every day! What I have found after working with teams across the nation,...
The Biggest Mistake You’re Making on Facebook
Our research continues to show that the two biggest turnoffs that occur when a prospective new patient checks out a practice’s Facebook page for the first time, both revolve around...
Survey Says: “So Long Route Sheets!”
One common question I get when working with offices that have the desire to become as paperless as possible is “What about my route sheets? What do we use now?”...
OSHA and the Dental Hygienist’s Role
Established in 1971, the Occupational Safety and Health Administration’s (OSHA) primary mission is workplace safety in all industries. While many of the OSHA regulations apply to dentistry, dental professionals focus...
Six Steps To Maximize CEREC Profit Potential
Investments run deep in your practice: the best staff, the most efficient operations, and more advanced technology. If part of this effort involves CEREC, you understand patients aren’t the only...
CEREC Does It Again
Just when you thought it wasn’t possible for Sirona to do it again - they did. Their CEREC software update 4.4 provides what I think is a BIG GAME CHANGER...
Hygiene Goals Simplified
Every dental hygiene team member should have a productivity goal or target within the practice. What does this production goal represent? Is it a random number you come up with...
7 Ways to Stay on the Same Page With Your Team
Staying on the same page with your team isn’t something that just happens. If there is no effort and attention to detail in this aspect of your practice, your path...
Teeth Whitening: Making the White Choice
If navigating options for teeth whitening is making you dizzy instead of dazzled, you’re not alone. The options are endless, especially with so many new over-the-counter (OTC) teeth whitening products...
Bid to Save Smiles at the Virtual ToothFairy Ball & Auction
Looking for a great deal? November 4-16, 2015, America’s ToothFairy: National Children’s Oral Health Foundation will hold its second annual Virtual ToothFairy Ball and Online Auction. This year, thanks to...
Is Your Office a Target for a Cyber Attack?
With cyber crimes befalling major companies on what has become a regular occurrence, we all have to wonder if our businesses could be targets for a cyber attack. We here...
5 Ways to Make Your Practice Equity Work Harder For You
You’ve invested plenty of time and money to build your dental practice into a significant asset. Perhaps it’s time to put the equity you’ve accumulated to work for you in...
Four Things to Do at the 2015 ADA Annual Meeting
The ADA Annual Meeting will be held at the Walter E. Washington Convention Center in Washington, D.C. from Thurs., Nov. 5 – Sat., Nov. 7 and is sure to be...
Outside-of-the-Box Benefits
Statistics show that most people do not leave their jobs because of pay or lack thereof. A perceived lack of value can cause team members to seek new opportunities if...